There is no charge unless you have a co-pay.
Bring your Current TennCare card to every appointment
If you fail to show up for appointments or have a consistent pattern of tardiness you will be referred to another office. If you are late we may reschedule your appointment. Please call if you have to be late.
If approved, TennCare will pay for your full treatment.
Schedule an evaluation and our office will submit the necessary information to Tenncare. TennCare will then either approve or deny treatment.
The approval process tends to take around 2-4 weeks after the reauthorization is filed. You should receive a notice around the same time our practices, but we will contact regardless of you being approved or denied for orthodontic treatment.
Call our office to schedule a follow-up appointment after receiving an approval letter.
If denied, you have three options:
Follow the instructions in your denial letter and submit the appeal form.
Appeals must be filed within 60 days of receipt of the denial from DentaQuest.
When treatment is denied, TennCare usually sends TWO letters to you. One letter will say that the patient is DENIED for braces, and the other will say the patient is APPROVED for the orthodontic evaluation which already occurred.
It does not improve the appeal process.
No, they will not. A set of retainers is included in the full treatment fee, TennCare will not pay more than that.
If you lose coverage while in treatment, you will be responsible for the remaining contracted price.
There are very few orthodontists participating with TennCare.
Due to many factors and the approval process limitations, we chose this age range.
We appreciate the urgency, however, there is an extremely limited number of orthodontists participating with TennCare.
We had such great reception on this offer, we decided to extend it past Cyber Monday through Friday (Dec 6th).
